DTDC Courier & Cargo — Courier undelivered: H54962494

Address:	500032
Website:	dtdc.com

Hi,
I have booked a courier (H[protected] at hyderabad to varanasi on 6-jun.

Booked date: 06-jun
Expected delivery 11-jun. (Verbal commitment, official 5-7 days)
Status: it shows reached delhi (As on 14-jun)
Un-delivered at destination.

It was told, delivers on same week, but not delivered yet.
1) online tracking is pathetic... No updates for a week-long, please screen shot.
Waiting for a week to know the status is so pathetic condition of the company.

2) when i contacted local pick-up counter, they says it was sent to lucknow by mistake and re-routed to delhi. It is so careless company.

3) customer care phone is not answered. Useless cc support. No responses.