DTDC Courier & Cargo — Courier with food items not delivered for 4 days

There is a courier with food items D73811417 registered on 11/March evening from Karur, TN to Whitefield, Bengaluru, KRN which is supposed to be delivered by 12/March morning.
Per tracking report the courier reached final destination per schedule, but it was not delivered on 12/March.
It was moved to out for delivery on 13/March, but later moved to Not Delivered(PAPERWORK REQUIRED-(OTR)).
The food items would have already spoiled since it is 4 days past already.
I called Whitefield office and customer care but there is no one to answer.

What is happening?

Please provide refund of the amount paid and the cost of food items.
+1 photos
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information