DTDC Courier & Cargo — D59615412 not delivered

Address:

DTDC courier, Guntur

The item booked with tracking number d59615412 hasn't been delivered and no one has proper info as to where it is. The customer care gives multiple locations like srikakulam, guntur, vizag, etc whereas the destination is tadepalli (Which comes under guntur district).
Since no one is responding properly, we need compensation for this item, which is worth approx.10000.