DTDC Courier & Cargo — damage goods

Who the hell is going to take risk about our damaged goods??? We are paying the amount to dtdc to take risk for our courier...
Consignment no. D46222124 through ac wafrom rajasthan to dimapur was sent (Led tv 80cm) but on recieving it was already damaged... Whom shall i blame??? The company who took the risk to send or me (Choosing a bad company)??? What am i to do with my led tv set which is totally damage??? Is this the s rvice the company is providing??? I need my refund/replacement... Asap
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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