DTDC Courier & Cargo — damage issue

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packets with reference number 54504363 on june 26, 2019. And your staff member assured to deliver the packet with safety, but failed to fulfill his promise. Products had damaged while carrying it because of negligence of courier company.
I plead to you for immediately action for this loss.

This behavior is not good for a company like you. I hope you will respect the privacy and time frame of your customers and will never give them a chance to complain again as you have to maintain your name in the market otherwise there are many competitors. Thanks,

I attach some pictures of damaged products.