DTDC Courier & Cargo — Damage of courier article by dtdc gujarat and kolkata

Address:

DTDC MOULALI 27/1A,C.I.T ROAD KOLKATA 700014

I baishakhi das booked a parcel from moulaly branch on 15th july by paying 2794rupees in premium category.At that time this branch assure me to send the parcel to mentioned address of bharuch within 4 days.But from 16th july shpowing lots of issues and telling lie continuously dtdc damaged and elop my parcel thats why i cant track my parcel from then on.I feel cheated by dtdc service and see lots of complain against dtdc courior company about damaging their articles.I also lodge a complain against dtdc courior about cheating me moneytorily and to consumer forum for stoling and damaging my original content while delivery via road.It passed 7days but dtdc the cheaters cmpany till not update anything detail about my parcel.
Their executives specially from gujarat are so missbehaved and damn lier that they continuously making me and my friend fool to whome i have send the parcel on his promotional celebration.
It is too shcking that for some money as they act asthe world wide company cheated common people by taking advantage of covid situation.
If my courior is not reached to the mention address then i will have to take further action against dtdc company for cheating me .
My booking no is v72566802
another shocking thing is the gujarat customer care service and the service providers of moulaly branch dtdc kolkata are so miss behaved and lier that they continuously telling lie and making us fool.I have all the records of their phone calls and documents where they showed me that parcel reached to bhiwandi hub ahmadabd on 20 th july 2021.From there how much time it will take to reach bharuch?it is too much nonsence and annoying situation.
It is their duty and responsibility to give proper service to the customers after taking lots of money from them .And to stop making people fool hiding actual reasons and protocols.
And behave like humble service provider .We are not your servant that you treat with us.Shame full hapening.I will never propose dtdc for courior service to anybody.When they use the stardom of sourav ganguly then must follow his dedication properly and thoroughly .Your company and branches specially kolkata and gujarat sector destroy all the fame of sourav dada.And your non cooperation is liable for this.
I must want to know about my parcel status and when it will be deliveraed without any loss damage and loss of any articles which i send inside it.
The booking no is v72566802, 15/7/2021 from moulaly branch at 11am.Do necessory to rescue my parcel immidiately and delivered immidiately.