I had couriered 20 kg of items from DTDC, Velachery - chennai services to my address in UK on 7th June 2019.
The list of items are rice cooker, mixer grinder with jars, idly cooker, pressure cooker, Kadai along with grocery items.
The courier charges were 14000/- and 500/- were paid separately for packing to the same courier services, my tracking number 3759744 . I was promised that the items will be delivered without any damages as the packaging cost is paid and will be arranged appropriately. First instance the package did not arrive on 12th June 2019 as promised by the courier services, it reached me only on 19th June 2019 after several tracking.
The items on arrival have all been damaged. Rice cooker and kadai completely bended. Mixie broken and damaged, pressure cooker handle broken, idly cooker handles broken, chilly powder package completely tampered and item wasted. The total value of the items sent is close to 12000/- in current market rate.
I would like to raise damage claim for the goods sent and the courier service charges paid
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consignment no : c89387785