DTDC Courier & Cargo — day looting at dtdc kakkanad

I sent a 3 kg item to hyderabad on 19 may 2020 from the dtdc branch at sea port airport road, kakkanad, ernakulam. The owner (A lady) of the branch charged 5kg weight (Considering the volume) and charged rs.750/- per kg for shipping by air. (Total rs.3750/-). When i questioned the over charge, she blamed the lock down. Since the recipeient wanted it urgently i paid rs.3750/- and sent the item.
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