| Address: | 560045 | | Website: | dtdc.in |
Team,
As many people must have told you, you are one of the most disgusting, pathetic and irresponsible courier companies in India. And yes, your company is a cheat as well. No ethics at all. An express delivery takes between Bangalore and Mumbai takes 4 days for you. Good Job...
While taking the consignment order, I was told express takes 24 hours between metro cities. A normal consignment normally takes 3 to 4 days. As i had Diwali Sweets to be delivered to Mumbai, i opted for express delivery. As I had opted for express delivery i was charged twice the normal charges. I was told that the parcel would be delivered next day by 5 pm (Oct 27, 2016).
Today is Oct 28, 2016, 10 pm its still not delivered. BTW i had booked the parcel on Oct 26, 2016 around 3:30 pm. Will DTDC take responsibility if the sweets gets rotten.
No words can describe how your pathetic customer service are. Your customer service lines are always busy and you dont bother to respond to the emails.
As usual, i cannot expect anything more from a company which is irresponsible and unethical like DTDC. But yes, certainly i will not use your service again.
Regards,
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