DTDC Courier & Cargo — Delay in delivery and the worst customer service system

Address:

DTDC House, No. 3, Victoria Road Bangalore Bangalore District Karnataka India - 560047

I had sent a parcel from Kerala to Karnataka on 18th sept 2021. I asked them to sent it fastest method possible. They charged me extra money for speed delivery. It was supposed to reach on Monday that is 20th sept. Today is 23rd the parcel is still in transit. I tried contacting their customer service multiple times. I’ve created couple of tickets too but didn’t get any reply.The consignment no for the same is V63071580. Please do the needful. It is a very urgent court related matter.