DTDC Courier & Cargo — delay in delivery

Address:Gurgaon, Haryana, 122001

My family had booked a courier vide Consignment No R50302578 on 21 jan 2020 from Kerala to Gurgaon (Haryana). In spite of a lapse of 9 days, the item is yet to be delivered to me. The customer care is never reachable over phone and the tracking shows some vague reasons like, out for delivery and the customer has requested for another date and time of delivery. I have never received a call from anyone till date. The document/courier is important. Please arrange for an early delivery.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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