DTDC Courier & Cargo — delay in delivery

Address:

DTDC Express Ltd (Corporate Office) in Victoria Road, Bangalore-560047, 560063

Dear sir/ madam,

I have booked courier on 30/01/2020 through dtdc plus consignment number v58132387and they promised to deliver next day on 31st before 4.00 pm. They have charged me more than double of normal but regret to informed that they have not delivered packet on time and when i sent email to their corporate office they have not yet responded to my email. Booking office is not accepting and suggested to talk to dtdc head office or take legal action.

Since they have not responded to my email and repeated call i am requesting to take action and refund my paid amount with losses i have due to delay in their servies.