Address: | Indore, Madhya Pradesh, 452010 |
Courier docket no z81493656
Booked on 11th apr from chandigarh around 4pm for indore
Today on 13th apr after tracking it online regularly when i did not find any update on where my courier exactly is. I called dtdc indore office they said the courier has not reached indore yet as it was booked late on 11th apr.
The courier contains a very important document and penalty of 300/- charged everyday for not submitting that document in a govt dept.
My issues are:
1. The agent who booked the courier did not book it at his office on time to get it despatched on same day
2. No status of courier is available online it just shows "in transit"
3. Who is going to bear the penalty for not submitting the document on time when it's because of the mismanaged service of dtdc
4. I will go to consumer forum in person to file the complaint because agents of these logistic companies do not bother to work systematically and ultimately we have to suffer.
Pinal maru
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