| Address: | Ghaziabad, Uttar Pradesh, 201001 |
I gave 2 books to DTDC gandhinagar, ghaziabad on 4th feb 2017 and was promised that the package will be delivered by 7th feb. Today, i.e. on 9th feb I got to know that the package is still not reached its destination. On tracking online I found that the package has reached the kanpur branch on 6th but haven't moved since then. It is only 4 hour journey from kanpur to kannauj (the destination). This is pure treachery and trust shattering incident. The package contained books which were to be send for exam preparation. The exam is on 10th feb and my sister has no book. The books cost more than 2500. What kind of false promises this company is into, I do not know, but this has lead to serious damage to someone's education. My next step would be to go to consumer court or some higher tribunal if my complaint is not resolved as soon as possible.
You people should atleast have a proper mechanism to get things done in time. Was this information helpful? | 
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