[Resolved] DTDC Courier & Cargo — delay of consignment
Ddeeepakbairagi95 on Sep 9, 2019
My relative had booked a courier from DTDC from Sambalpur, Odisha to Koraput, Odisha which is by the way only 450KMs with the following consignment number K20204372 and at the time of booking i was told by the DTDC agent that the consignment will be delivered in 2-4 working days maximum but its been almost 9 days and yet my parcel is not delivered and there is no proper support from DTDC to address my issue, I am trying to track my consignment from past one week and its showing the same dress again and again but the parcel is still not delivered. I called the support team and also written an email to the support team but there was no response, I am still not sure where my consignment is and when it will be delivered and there is no support for a customer to properly track the consignment or to know why the consignment is delayed. Attaching the bill and tracking details in the attachment below.
Complaint marked as Resolved 2019-09-11 17:29:13
I received the consignment on 10th morning.
[Sep 09, 2019] DTDC Courier & Cargo customer support has been notified about the posted complaint.
|6 Comments Updated:||Share0Tweet0|