[Resolved] Dtdc Courier & Cargo — delay of consignment
DTDC – Kolkata DTDC Bhawan, 404/405, kaji Nazrul Islam Sarani, VIP road, Raghunathpur, Kolkata, 24 Pgs North, West Bengal, India
Dedeeepakbairagi95 on Sep 9, 2019
My relative had booked a courier from DTDC from Sambalpur, Odisha to Koraput, Odisha which is by the way only 450KMs with the following consignment number K20204372 and at the time of booking i was told by the DTDC agent that the consignment will be delivered in 2-4 working days maximum but its been almost 9 days and yet my parcel is not delivered and there is no proper support from DTDC to address my issue, I am trying to track my consignment from past one week and its showing the same dress again and again but the parcel is still not delivered. I called the support team and also written an email to the support team but there was no response, I am still not sure where my consignment is and when it will be delivered and there is no support for a customer to properly track the consignment or to know why the consignment is delayed. Attaching the bill and tracking details in the attachment below.
Complaint marked as Resolved Sep 11, 2019
I received the consignment on 10th morning.
[Sep 09, 2019] DTDC Courier & Cargo customer support has been notified about the posted complaint.
|6 Comments Updated:||Share0Tweet0|