DTDC Courier & Cargo — Delaying the delivery with wrong information

I have one shipment from Coimbatore to Melur with tracking number of D59909240, It has been shipped in 4th July 2020 yet they did not deliver those items First they uploading due to wrong address they couldn't deliver in 9th July, Hence I called their customer service and given my address they promised they deliver ASAP but they didn't Again I called them and the same story repeated, Until yesterday they did not update about delivery status and surprisingly they did with the same message can't deliver that item due to (ADDRESS INCOMPLETE OR WRONG-(CIR)) Seriously I have never experienced such chaotic courier service in my life. Please advise what I can do to get my package