DTDC Courier & Cargo — delivered to incorrect address

Address:New Delhi, Delhi, 110017

I was supposed to receive courier with tracking no. Z74139501 on my address i. E. D-150, 1st floor, saket - 10017. However, this courier has been shipped to mumbai according to the tracking details. The courier contains a sony playstation 4, purchased for rs. 18450.

This is a major disappointment. I had chosen dtdc because it was trustworthy. After multiple emails to dtdc, i have not received any response from them.

Please update me and send me my courier at the earliest.

It has been 2 weeks since the product was dispatched.

Do not expect such mishaps from a global courier company like dtdc.

If i do not get a response i will file a criminal complaint against dtdc.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had a parcel to be delivered at 783360 its written clearly on the package ..but on the online update its showing the destination somewhere else ..plz correct the destination address...the AWB no. Is K15815801

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information