Hello Sir/Madam,
I am supposed to receive a courier from Hyderabad which was sent on 03/08/16 to Bangalore communication address.I have checked with the courier office in Hyderabad and they have confirmed to me that parcel has been delivered on 10/08/16.
In the past also I had this issue where in bommanahalli courier executive has delivered it to the wrong address and after my complaining the parcel was handed over to me.Now this is the second time this has happened and now I do no know to whom is has been delivered and the details in the parcel are confidential.I am looking to take this further as I am not happy about my things been delivered to some unknown.
I spoke to the DTDC office no[protected] on 11/08 and they have taken my no and agreed for a callback but till now I didn’t had any response.I have to submit the documents to one of the organization which were sent by courier and because of your companies incompetency its been getting delayed.
I want this issue to be taken seriously and I also want some sort of action taken on that courier office in Bommanahalli.
I have today visited bommanahalli branch today and the person whom I met was very rude and didn’t even acknowledged my complaint instead told me that they have delivered thousands of mails and they don’t know where it has been lost.When I have told him to check the details he started saying that his branch would have not delivered the courier and asked me to contact devarachikanahalli branch when clearly in the past the courier used to be delivered from this branch itself.
He was not even ready to check the details and just passing the buck from one person to another.I am now seriously considering not to use your courier services going forward as this just an adding insult to an injury in getting my parcel.
Tracking reference : H54699093
Contact no: [protected] / [protected]
My Address:
H No-10
Nandishwara
Near Krishna bakery
Hongasandra road
Garvebhavipalya
Bangalore-560068 Was this information helpful? | 
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