DTDC Courier & Cargo — Delivery delay

Address:DTDC Kolkata Apex ; 201/1, Rajarhat Main Rd, Dash Drone, Sukanta Pally, Rajarhat, Kolkata, West Bengal 700136

Sir this is Arifa Parvin
My tracking id is D28315386.
Dtdc courier is delaying deliberately. This is very important parcel for me. First the tracking showed out for delivery on 27th March 2023 and after all day with no call from the delivery person, It shows Restricted delivery (OTR).
Again next day on 28th March it showed out for delivery and didn't delivered my parcel. I didn't get a single call from the delivery executive regarding the parcel but I received delivery OTP on my provided no each day.
Please help me with this. The parcel is urgent to me.
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