DTDC Courier & Cargo — Delivery Denied multiple times.

Address:

Wankaner, Gujarat

For my consignments, I was never called first of all. I had to search their number online and even then delivery was denied stating the area is not serviceable. The delivery executive on the weekdays told me their office is closed when I went to collect it and messaged to next day to collect from the office which is 11 kms far. This has been happening for so much time. Courier people are very negligent and do not care about the parcel at all. Please help me resolve this cause even after calls to the toll free number no one picked up.