DTDC Courier & Cargo — Delivery Executive Denied Delivery

Address:

Sohna Road

Hello Team,

Your delivery executive Ravi Kumar has denied delivering my package A49354543 as he said that he will not get inside the society it wastes his time. I have since 8th July 2022 raised at least 15 complaints to DTDC via phone and email but no response and no one is willing to help.

Your customer service team is extremely pathetic and you do not have any escalation matrix that a person annoyed with your services and support can approach. It is such a shame for a company like you.

I am not expecting you to respond because DTDC has a pathetic response and support rate that is written everywhere.

This is just a complaint I am filing here before I will go to the consumer court and sue DTDC including the delivery point and its employees for negligence and also Delivery Executive Ravi Kumar.