Dear Team
#Tracking No:- U18603886 & U18388712
Its really frustrating to say that customer like us believe DTDC for fastest delivery as we request the documents on urgent basis but its been 3 days my courier is stuck at Vaishali Branch with no delivery option.
Its around 8-10 times i have called support team to help and expidite the same but didn't find any result.
Below are conversation with support team:-
1. On 16th i call the team and got the confirmation that i will receive my courier in 4 hours.
2. On 17th an agent picked call and very rudely said it will delivery by 18th only you have to wait.
3. On 18th so person from DTDC called and said as thier Indirapuram branch is closed now, delay is there. Again i have to wait.
4. On 19th i call the team and got the address of vaishali branch.
I visited the location provided to receive my courier myself but didn't find the office.
As i have a customer i have to wait only no other action can we taken as my documents or other this is with them. Was this information helpful? |
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