[Resolved] DTDC Courier & Cargo — Delivery not attempted, and false status updates of DOOR CLOSED | |||
No one has come to deliver the package, and the status has been updated in 10 minutes as DOOR CLOSED. When I called up local DTDC, the person shouted at me, and spoke rudely. This was today. See the snapshot. 2022 out for delivery, 2032 delivery failed. This is very normal for DTDC, and they do not care. They charge exorbitant rates, and then they play this, and customer is harassed. If you cannot deliver, then at least do not post false status, and attempt in reality. I need my package first thing in the morning, ASAP. Was this information helpful? | |||
Apr 27, 2021 Complaint marked as Resolved After I visited 5 branches, and having to go through around 4 hours of ordeal, I was finally handed over my parcel at the 5th hour on the next day. Horrendous service. DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I am order dress for my friend. There show out of delivery in the chat. But No one has come to deliver the package.no one call to me. I update the screenshot also . I need my package first thing in the morning, ASAP
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047