DTDC Courier & Cargo — delivery of consignment not received

Address:	Darjeeling, West Bengal
Website:	www.consumercomplaints.in

Dear concern,

Please look into this matter. My consignment bearing no d46467073 has been sign on dated 26 sep 2017 from mumbai and as per the communication given by the service provider the delivery will be done within 3 days in the given address. Today date is 31 oct still i have not received my consignment. While tracking it was showing at siliguri dtdc from 10 october but while contacting them couldn't receive any idea and even communication to the customer is not proper. They keep the phone in hold for more than 10 minutes and after that disconnect the phone. After calling back they even not dear to pick it. Kindly help me to shot out this issue because my courier contains some degradable contains otherwise your service need to pay for it.

Thanks