DTDC Courier & Cargo — Delivery of parcel

Address:	121004
Website:	Dtdc .com

I booked a courier from faridabad, haryana on 26 Sept for kolkata but it is neither delivered nor it's status updated online. Last status showing while tracking is "in transit" on 28 Nov. It's fourth day that it's status is not updated. While booking the parcel agent said that the parcel will be delivered within 04 days. I tried to call customer care banglore and kolkata service but no one received the call. so I send an email to them. but till now I did not receive any response. Plz do something