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DTDC Courier & Cargo

DTDC Courier & Cargo — Delivery service is not proper in village region.

Address:DTDC Courier M/S. Ananya Enterprises, Old Bus Stand, Collage Road, Chandgad, Kolhapur Chandgad . Kolhapur 416509

I got a call from DTDC saying that your courier is arrived at DTDC (Chandgad) office and you have to take it from office only. dtdc (chandgad) office is 45KM away from my home. I requested them to deliver it to my home but they said you have to take it from office only. How can i go so far to get a courier? is this your service?
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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