DTDC Courier & Cargo — Didn't deliver my product and threatened me that they won't deliver

Address:

Cachar, Assam, 788002

The courier service has been always good for me but. Few days ago i bought something from honkong and, the courier people were so rude to me because i refused to show my identity. And i didn't do so because i can easily confirm my purchase at ebay by their verification, they were too rude and they said "we won't deliver do whatever you want". First of all the delivery guy provoked me he said if he is not gonna deliver again i have to go to their office and collect it.. But i have also for extra $ for the shipping. Plus he was doing an argument that he needs an id proof i said him to deliver the other day so i could keep my documents ready but he said if he is not gonna deliver again since its a very hard work for him.. And the courier people were yelling at me and telling me that they won't deliver my product.. I want some immediate action please? And yes i want my product anyhow.