DTDC Courier & Cargo — Disappointing service

Address:	Bankura, West Bengal, 722136
Website:	www.dtdc.com

I have booked two consignments on 10/06/2017 for expecting the delivery within the time. But after several query and phone call, one consignment (K[protected] returned to me after 20 days. And for another consignment (K[protected], there is no track.
When I am trying to track the item with help of your local representative, he is not cooperating with me and he is also taking this casually. There is an important document which I need to send by time. But for your bad service I am facing problem.

What is this? Don’t you have proper system to deliver the item or return the item within the time?

Do the needful immediately.