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DTDC Courier & Cargo

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I have sent the courier on 24/03/21 to rakes O Sharma gangyal branch hdfc Bank
But now they are claiming that they have not received the packet, while approaching the courier service, they don't have any details for the same, as they are saying thr system has no details after 3 months..we're am I supposed to go 🤔
Below is the pod details Z62116193
Supposed to be delivered to rakes o Sharma.
Pls call back on [protected]
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