DTDC Courier & Cargo — documents not delivered for more than 10 days

Address:	Hyderabad, Andhra Pradesh, 500015
Website:	www.dtdc.in

I couriered some documents to italy on 10 october 2017 (Tracking no. N[protected], but as of today not delivered the documents. I raised a compliant online by using dtdc website and also send a mail to customer care, but no response. I tried to contact land line number of dtdc hyderabad customer care, no body attending the phone calls. These documents are very urgent to deliver to customer, but no response from dtdc and i'm able to resolve the issue with them.