DTDC Courier & Cargo — documents send through dtdc express vide no. v56310943

Address:

M/s Martin & Brown Biosciences, Vill Malkumajra, PO Bhud, Teshil Baddi, Distt. Solan (HP), Solan, Himachal Pradesh, 173205

I had booked some papers on 13.12.2019 from baddi disttt. Solan which were to be delivered very urgently in bangalore. I had paid rs.450/- as express charge and your executive assured me that it will be delivered in the evening of 14.12.2019. Today is 16.12.2019 and time is 11.51am, till now the papers didnt reach its destination, and due to it i lost my business deal which gives me loss of approx 2-3 crores.

Now let me know who is responsible for it and what should i do.

Please confirm me and let me know the logically reason otherwise i will be forced to go to consumer
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