DTDC Courier & Cargo — dtdc consignment v47363390 is showing invalid

Address:

Jamnagar, Gujarat, 361142

I have booked a dtdc consignment at dhenkanal, (Odisha) branch hardly of 10-20gm on 31st may around 10-11hr. They charged 389 rupees for that and told to reach the destination on monday (04th june).
I have continuously followed up with the tracking status but till now the consignment showing invalid & no status. Talked with branch and they told it have been already dispatched.

Consignment no. — v47363390
Destination — jamnagar (Gujarat) -361142
Origin — dhenkanal (Odisha).

Customer care team not picked up the phone and if picked up wrongly, they told contact to branch. Also mail to the customer care support but they did not response. Bhubaneswar customer care number showing mobile number of 9 digits.
So only customer harassment by this courier.