DTDC Courier & Cargo — dtdc courier bad compliance response

Balap345

from Karaikkudi, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600063

Dear all,

Consignment number - d47002428,

We have sent a courier from chennai with diwali food items. Total box weight 8.3 kg. When the courier delivers in kanpur, our customer received only 6.3 kg. Balance 2kg your courier people opened our packed cotton box and taken also overall box damaged. My product worth nearly 1000/-

I spoke with chennai customer service team, he told, we don't have assurance and check let you know later. We are doing inquiry. I am calling and asking last 6 days. But i didn't get a proper response. One people redirect with other people. Who is the final in charge?

I called to customer service people bad response. One people one answer another people telling another one. This is my very worst experience. Customer support telling, we do not guarantee your couriers. What is this? And i spoke with chennai customer service.

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Comments

R A MOTORS Etah groups

from Mahaban, Uttar Pradesh

Dear team your service is to bad because my shipment is not received on time

R.C.Nidhir

My consignment number k15606240 dated 29.10.18 didn't reach at the destination saying service is not available there .
Time of accepting my parcel your agent didn't say thai the delivery service is not available over ther .
Regret to say your delivery agent return my money also .

R.C.Nidhir's reply, Nov 12, 2018

I spoke to your agent at Sodepur is simpy lying.
Your agent at Sodepur is saying that the delivery person went to deliver your parcel but the phone was switched off but as tracking record is showing service is not available.

Fawzan Patel

from Mumbai, Maharashtra

B59980708 parcel shimoga se tha talojake liye 410208 keh rahe hai ke hum village me dilivry nahi denge to phir aap log .village ka courier accept kyu kerte ho your dilevry boy name ashish
Contact no [protected]

Aman Bargujar

from Chandigarh, Chandigarh

I have booked my courier from dtdc budhni to chandigarh with courier numberD45763210 of diwali gifts . But still the status of courier is unkown . Worst behaviour by dtdc service bhopal center .

Nanjamani M

from Kombai, Tamil Nadu

Above mentioned traking Id B58488764 is not delivered and no courier boy contacted me, but tracking information show's falsy statement by courier boy like delivery attempted person not in adress. Its a false statement. Kindly deliver the courier immediately. As its already delayed so much..

Nanjamani M's reply, Nov 8, 2018

Dont give false statement. By attempted delivery .. and person not in address