DTDC Courier & Cargo — dtdc courier | |||||
I got a package from Guntur tracking I'd-H79388580 which should be delivered on 31st of March 2018 but I have been tracking it since 31st but it's not delivered I had tracked it in online it shows its been delivered to the respective address .but it was delivered to some other address in bachupally praneeth pranav Antilia security...Today dated 02/04/2018 I again tried to track the shipment but it still showing as delivered I called to Guntur DTDC courier services from where the package Been booked they gave us some other address which Is totally fake.Address so shop no 2 house no:1/89 shambipur.And however finally I got the address of branch manager of DTDC his name is aleem I spoke to him regarding my shipment he was speaking very much harshly when I approached him after speaking to him he said package was delivered to other address by the courier boy and again we got the shipment today.The following descrepancies are found during the entire consignment 1:without being delivered, updated in the computer as delivered successfully which is totally wrong.2:The address of the franchise given is fake mobile number given for the fake address is not concerned to the DTDC.3:The telephone number of the balanagar DTDC branch was switched off since six days no alternate contact number provided to the customer.4:Aleem branch manager of DTDC Rajeev Gandhi nagar was speaking very arrogantly when approached at 2pm on 02/04/2018(hot sun) saying that they won't call a customer even though number displayed on the consignment with out contacting the customer shipment was handed over to a security person in another gated community praaneth pranav Antilia bachupally with out any acknowledgment and updated that shipment has Been delivered sucessfully 5: The complainant is a very old person of 66yrs age have to warn that across to shambipur, bowrampet, Rajeev Gandhi nagar.6:The entire episode needs enquiry and corrective action against the concern otherwise the image of DTDC will be .tarnished to the maximum extent Was this information helpful? | |||||
DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Hi Parasar,
I'm actually facing the same problem can you please tell me the contact details and address of the balanagar Dtdc . I stay in bowrampet I think the same happened to me .
Thanks,
Prathyusha.
I'm actually facing the same problem can you please tell me the contact details and address of the balanagar Dtdc . I stay in bowrampet I think the same happened to me .
Thanks,
Prathyusha.
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This is the way to service???
Kindly resolved my issue as early as.