DTDC Courier & Cargo — Dtdc courier not delivered (office closed or door lock - (cir)
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Nidhi0825
from Powai, Maharashtra
I have sent a courier from hyderabad to Visakhapatnam on 24th Nov with the consignment number H21237439. This has very important item and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 3 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important items and this kind of irresponsible service is outrageous.
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