DTDC Courier & Cargo — dtdc courier not delivered on time

I had sent an application for an examination via DTDC from Lucknow to Varanasi on 8 June, morning . The last date of receiving the application form is today, 11 June .. it’s been 4 days and the courier has been lying in varansi from past three days . Highly disappointing.
I am a doctor and the courier contained an application form for a fellowship but now because of poor service by DTDC I won’t be able to sit for the exam and have to apply next year .
A Strict legal Action needs to be taken against them
My consignment numbers are - Z10879957, Z10879956

Dr POOJA TREHAN
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