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DTDC Courier & Cargo

DTDC Courier & Cargo — DTDC courier not delivered to my home quilandy kerala

I got my company (Dell) courier to koyilandy dtdc office and they have asked me to come and collect at their office .When enquired about why is it not home delivered, they advised saying they don't have my pin code in their delivery list .The worst part is my home is jus 3 km away from this office on the national highway side .I have asked my company (dell) to not to use DTDC for any of the further couriers .
I would appreciate DTDC team that since you are collecting delivery charges, please do deliver the couriers at our home .
when enquired about this to the dtdc office, they replied in a rude way

DTDC office
koyilandy /quilandy
kerala
old polica station road
mobile : [protected]
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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