Sir/madam,
I had booked a consignment on 13/05/2020 bearing lr no. N21343824 to australia. After a few days i was informed that due to some bar code problems it was sent back and was also told it was an internal issue and they will soon rectify and send it. A couple of days later i got a call from a dtdc employee (Shri somanatheshwara enterprises, yeyyadi, mangalore, karnataka 575008) asking again for the bills and prescription of the medicines sent. I collected the copies and again submitted it. Now after the consignment has reached after 33 days, the said dtdc employee is demanding extra money and when asked the reason she starts abusing. I informed her i will complain to dtdc about her unprofessional behavior, she said she doesn't care.
I hope you will take note of this and take necessary action or i will be forced to believe that dtdc is fine with such dirty behavior of your agencies...
Regards
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