DTDC Courier & Cargo — Dtdc fraud

Address:

Hyderabad, Andhra Pradesh, 500059

Mr Mukherjee thanks for your horrible, disgusting support.
Day 6:Today 13/12/16 5pm after 5days 6hrs my courier has reached the destination.That too with great audacity delivery office of saltlake(No Ph no [protected])ask to come and collect the courier from ofc without even attempting a delivery.When it has been denied by the reciever, delivery person comes to reciever's door and shouts that attempt has been made on monday 12/12/16 5pm, but nobody was available, which was practically a false statement.If he has really attempted then why he has not called in reciever's no??Idt was written on the consignment.
Even all these also not happened so easily today.Morning onwards I had to call various dtdc centers of reciever's pincode area.With God's grace a lady give a no of the center(given above)who delivers in reciever's locality.I had to request, practically beg him to trace the courier.

Day5:Finally i got the package no H57156857.Package not delivered to the address even after 96hrs, not called even consignee.But in tracking it shows out for delivery.Wao!!!Finally I again write to customer support that means you.But no action and today 6pm when it is already delivered you give me a mail its ofd at saltlake branch.Gr8!!!So quick!!!
DAY 4:No consignment no with me for tracking.Repeatedly contacting the service center person wher i have made the courier.Why and how?For the ans read below.

PLEASE READ THE CASE
This is extremely serious fraud of dtdc courier santosh nagar(Name of service center person-anil, No-[protected])
I have gone to make a courier to kolkata from above centre on thursday 8/12/16 11am.Courier containing important documents was addressed to Sikha Patra, kolkata.The service person has taken the courier without providing any bill which indicates the consignment no.He has stated that his bill book is finished and so Sms will be sent to customer's mobile no by evening 7pm of that day, once the consignment is lifted from there.He has provided only a small white paper where to and from details of the consignment, amount are written and put a stamp of courier center with ph no.Since I have done no of courier from that center and have seen the sms system, i have believed him.
But ridiculously no sms has come by that day or in next 48hrs, nor the courier has reached the destination within the time, i.e 10/12/16.In between I have tried to contact that service person on his no(provided by him in the white slip), neither he was lifting the ph nor [protected] no or hyd head ofc no.Since i dont have the consignment no i am not able to track in web too or not able to send mail to custmer care.Today 11/12/16 when again i have called the service person, he has lifted and simply acting "how come it happens"like.Still he could not provide the no.
I warn dtdc to take immediate action (if required sack them)on the two service persons mentioned with no, else i ll make this mail in social media or in all customer complain forum and spoil your name.I ll take all agreed ppl comments and mail you.I hope still if you have face you ll apologise.

Since the consignment contained important documents and photograph.You have made fraud documents out of that.I want my money should be given back for this harrasment, delay by 3day.I again warn that i am a defence emplyoee and will go any extent against you

Ashmita Patra
[protected]/[protected]