DTDC Courier & Cargo — Dtdc lite courier sent

Address:Ernakulam, Kerala, 682018
Website:dtdc.in

Name: pravin trinath behera
sent some docs to orissa from kerela, calicut
shipment no. (CN NO) - R21939861

I have sent the courier throught DTDC lite on 10/6/16.
And it was said that the courier will be sent by 5-6 days (not working days)

on dtdc site it is saying dispatched on 16/6/16. But it is still not recieved up to date of 19/6/16.
The courier was very urgent to be sent, i had some important files to be delivered on time, with dead line of 18/6/16. Now the date has already passed i have missed my oppurtunity. Now even if it is delivered it is of no use. What kind of service is this... I want to know the reason, my money back and how can i trust this kind of service. Worst service ever...
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