DTDC Courier & Cargo — dtdc not delivered shipments

Address:

Jaipur, Rajasthan, 302018

We recently started using dtdc for our new e-commerce store and out of the last 6 orders, 2 orders are stuck/not delivered/sent to wrong hub, etc. Now after 4-5 days both the orders are showing failed attempt status.

Contacted the local dtdc center, and also placed online complain and they gave some number yesterday. Still no point and our customers are calling again and again for the delivery update.

Really frustrated with dtdc service. Will never use it again and would suggest others to not use it if you are serious about your business.