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DTDC Courier & Cargo

DTDC Courier & Cargo — DTDC not delivering my package

I have once package of books which was sent from Delhi to me on 29th December.
As per the tracking info, it reached Bangalore next day. After that it seem to be stuck in their office and they don't seem to be interested in delivering the package. I have been calling them daily and also emailing every day for the status. Everyday I get to hear that it will be delivered on priority basis, but no effort is made to deliver it. Very poor service from DTDC.
Package Tracking ID is Z83039627
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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