DTDC Courier & Cargo — DTDC parcel

ANGEL MARY JOSE

Address:

Vijayawada

I have booked a parcel to Chintalapudi, Andhra pradesh on May 11.
From the tracking it is stuck in Vijayawada from May 13.No response from DTDC customer care. Called them for about 20-30 times .Every day they used to tell the same that will escalate to their senior team. But no resolution has been taken.They used to autoclose all the incidents without giving any response. Worst Customer care service -They usually cancel the call without notifying.They dont have any concern on resolving the issue.

I wanted the parcel to be delivered as soon as possible.

Tracking details:-C07828110

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DTDC Courier & Cargo customer support has been notified about the posted complaint.