DTDC Courier & Cargo — dtdc returned parcel forwarded from facility

Returned Parcel Forwarded From Facility, WHAT DOES THAT MEAN?

Parcel is not delivered yet to the mentioned address. Did not even contacted the mentioned mobile numbers and is showing as Returned Parcel and forwarded from Facility

Do look into this matter...

Consignment Number : B56626639
Booking Date 20/08/2018
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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My address is Airforce station adampur jalandhar .your courier service provider call me that recieve the courier from our office . Why they not giving the courier at least the gate of Airforce station.my consignment no is Z 70217946

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