DTDC Courier & Cargo — DTDC Shipment Stuck in Transit for 5 Days with No Updates

Address: Velappanchavadi, Chennai

My DTDC shipment (tracking ID: 7D[protected] has been stuck in transit since November 27th, with no movement or updates in the tracking status. It shows "In Transit" at Velappanchavadi, Chennai, but there has been no progress for several days. Despite waiting patiently, there is no communication or resolution. The customer care also doesn't respond, when connected, they just put the call on hold to check the issue and never resumes it until the call is disconnected.

I kindly request DTDC to investigate this issue and provide an immediate update or deliver the package promptly. The delay is causing inconvenience, and I urge your support to resolve this matter as soon as possible.