DTDC Courier & Cargo — dtdc - worst courier service

I have sent a courier on 16th july using dtdc service. This is supposed to be reach my place within a day as it was in same state. When i track it, it went to sirsi but intended destination was different. I have had very bad experienceany times with this service. These people so careless even though the address and pin is clearly mentioned in enevelop. They even charged 80 rs within state.

I have sent so many mail and contacted the customer and does not have any courtesy to address my concerns. I need my courier back soon as possible and severe action needs to take up this such cheap service provider so that other should not face the same problem.