DTDC Courier & Cargo — Ebooking not received

Address:

492099

I made ebooking today for international documents courier. But no one came to receive my booking.
Below is the copy of the order details:
Kindly take appropriate action as i have less time to make shipment of my documents.


4/18/2017 dtdc ebooking
Your order reference number is[protected].
Order details :.
Reference# :[protected]
Shipment details : document
Service type : dtdc - express
Declared weight : gms
Sender's name : rajesh kumar
Pickup address: # 53, neera extension, parthvi nagar, hirapur, raipur, pin:
492099 (Chhattisgarh), raipur, chhatisgarh, pin-492099
Pickup phone: [protected]
Receiver's name : ministère de l’immigration, de la diversité et de l’inclusion
Delivery address: 285, rue notre-dame ouest, 4e étage, montréal, québec
(H2y1t8), canada, montréal, québec, h2y1t8
Delivery phone: [protected]
Delivery in: 2 days
Total price: ₹ 1405
Mode of parcel : pickup
Pickup timing: 10:00 - 18:00 on 18/04/2017