DTDC Courier & Cargo — failed attempted delivery due to wrong/incomplete address

Address:

410/3 P.S.Road, MADHUGARH, Dumdum, Kolkata, West Bengal, 700030

The tracking id (Dtdc) for my shipment from prepladder is: d49341939.

The tracking details showing that the attempted delivery failed because of wrong/incomplete address.
1) i got no message from the courier service that my notes are out for delivery today, and there was no update in the tracking details until tonight.
2) the address i put was completely right, even a previous shipment from the same sender was successfully delivered to this address
3) the attempted delivery location, baghbazar, as shown in the tracking details is not even close to my house address (410/3 purba sinthee road, madhugarh, dumdum, kolkata 700030).

This is highly inconvenient, take necessary steps as soon possible.