DTDC Courier & Cargo — failure of your franchise to deliver service caused fin loss

Address:PLOT NO.A-106 TTC IND AREA, KHAIRNE MIDC,, THANE BELAPUR ROAD, KHAIRNE, Mumbai City, Maharashtra, 400710

We have hired your franchisee bhimai enterprises having address at plot no. Pap-a-112, thane belapur road, khairne midc, navi mumbai-400710. The fanchisee owner is not discharging his obligation as per the agreement letter signed by both o[censored]s - kapil industries and bhimai enterprises. He his behaving rudly with our staff, irregular in collecting the docs. He has collected dozens of letters since 29.06.2017 to 13.07.2019 and has not delivered the letters. Nor he and his sfaff are not responding not returning our undelivered letters. We request you to look into the matter at the earlist. As your fanchisee failed to do his jib we have been put to financial loss, and caused damage to our image and reputation in the market. Kindly take urgent action failing which we will be compelled to file a case with consumer forum.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Jul 30, 2019
Updated by kapil industries
for the dates in above complaint " He has collected dozens of letters since 29.06.2017 to 13.07.2019 " please read as "He has collected dozens of letters since 29.06.2019 to 13.07.2019 " This is at typographic error. sorry forthe same.
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