DTDC Courier & Cargo — failure to deliver documents

Address:

Hyderabad, Andhra Pradesh, 500038

Consignment number : v51190805

I have couriered a package on[protected]. Still my package is not delivered. I have raised a complaint on dtdc website. One mail i have received to confirm the recipient address. That’s it again there is no response from dtdc. I lost documents worth 5000 because of so called fast delivery service. The branch in which i have delivered the documents for courier is also not responding properly. They are recklessly saying, the documents are lost because they have recently shifted their facility. Why should i suffer because of their internal failure

Again i have spent 5000 to rewrite those documents. I want my money refund twice as a compensation